Six Sigma (management system) Skill Overview

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    Category: Information Technology > Process mapping and design

Description

Six Sigma is a data-driven management system that aims to improve business processes by reducing defects and variability. It uses a structured methodology known as DMAIC (Define, Measure, Analyze, Improve, Control) to identify and eliminate sources of errors. Six Sigma practitioners use various statistical tools for data analysis, process mapping techniques for visualizing workflows, and cause-and-effect diagrams for root cause analysis. As one progresses from fundamental awareness to expert level, they develop skills in leading complex projects, customizing the DMAIC approach, performing advanced statistical analyses, and implementing strategic process controls.

Expected Behaviors

  • Fundamental Awareness

    At the fundamental awareness level, individuals are expected to have a basic understanding of Six Sigma principles and the DMAIC methodology. They should be familiar with basic statistical tools and process mapping techniques, and have knowledge of cause and effect diagrams.

  • Novice

    Novices should be able to apply basic Six Sigma principles and use the DMAIC methodology in simple projects. They should be capable of using basic statistical tools for data analysis, creating simple process maps, and identifying potential causes using cause and effect diagrams.

  • Intermediate

    At the intermediate level, individuals should effectively apply Six Sigma principles in complex projects and proficiently use the DMAIC methodology. They should be capable of advanced data analysis using statistical tools, designing and optimizing process maps, and performing root cause analysis using cause and effect diagrams.

  • Advanced

    Advanced individuals should demonstrate leadership in Six Sigma project implementation and expertise in customizing the DMAIC methodology for specific projects. They should perform advanced statistical analysis, design and manage complex process maps, conduct in-depth root cause analysis, and proficiently use control charts for process monitoring.

  • Expert

    Experts should provide strategic leadership in Six Sigma deployment across the organization, master the DMAIC methodology, and train others. They should perform expert-level statistical analysis and interpretation, design and continuously improve complex process maps, conduct expert-level root cause analysis, and develop and implement control charts for strategic process control.

Micro Skills

Awareness of the concept of process variation

Basic knowledge of the role of data in Six Sigma

Understanding of the importance of customer satisfaction in Six Sigma

Familiarity with the five phases of DMAIC

Understanding of the purpose of each phase

Awareness of the tools used in each phase

Knowledge of mean, median and mode

Understanding of standard deviation

Awareness of the concept of normal distribution

Understanding of the purpose of process mapping

Familiarity with basic process map symbols

Awareness of the steps involved in creating a process map

Understanding of the purpose of cause and effect diagrams

Familiarity with the structure of a cause and effect diagram

Awareness of how to identify potential causes using a cause and effect diagram

Understanding the concept of variation and its impact on processes

Knowledge of the role of customer requirements in Six Sigma

Basic application of the concept of process capability

Ability to define project goals and deliverables

Understanding of how to measure current performance

Basic skills in analyzing data to identify root causes

Ability to develop improvement plans

Understanding of how to control and maintain improvements

Ability to use descriptive statistics

Understanding of probability distributions

Basic skills in hypothesis testing

Ability to create and interpret control charts

Understanding of different types of process maps

Ability to identify key steps in a process

Basic skills in documenting processes using appropriate symbols

Understanding of the concept of cause and effect

Ability to identify potential causes of process problems

Basic skills in creating cause and effect diagrams

Understanding of business processes and their performance

Skill in identifying potential areas for improvement

Knowledge of business strategy and objectives

Skill in communicating the value of Six Sigma projects to stakeholders

Understanding of the Define phase of the DMAIC methodology

Skill in setting SMART project goals

Knowledge of statistical software tools

Skill in applying appropriate statistical techniques

Understanding of process mapping techniques

Skill in optimizing process maps for efficiency and effectiveness

Understanding of root cause analysis techniques

Skill in developing solutions based on root cause analysis

Understanding of control chart theory

Skill in creating and maintaining control charts

Understanding project requirements

Defining project scope

Setting project objectives

Team formation

Task delegation

Conflict identification

Conflict resolution

Project monitoring

Making adjustments

Stakeholder identification

Communication planning

Understanding of business strategy

Integration of Six Sigma into business strategy

Understanding of change management principles

Implementation of change management techniques

Understanding of project portfolio management principles

Implementation of project portfolio management techniques

Understanding of mentoring and coaching principles

Implementation of mentoring and coaching techniques

Knowledge of Define phase

Knowledge of Measure phase

Knowledge of Analyze phase

Knowledge of Improve phase

Knowledge of Control phase

Understanding of project requirements

Customization of DMAIC methodology

Understanding of training principles

Implementation of training and mentoring techniques

Project management skills

Implementation of project management techniques

Tech Experts

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StackFactor Team
We pride ourselves on utilizing a team of seasoned experts who diligently curate roles, skills, and learning paths by harnessing the power of artificial intelligence and conducting extensive research. Our cutting-edge approach ensures that we not only identify the most relevant opportunities for growth and development but also tailor them to the unique needs and aspirations of each individual. This synergy between human expertise and advanced technology allows us to deliver an exceptional, personalized experience that empowers everybody to thrive in their professional journeys.
  • Expert
    4 years work experience
  • Achievement Ownership
    Yes
  • Micro-skills
    77
  • Roles requiring skill
    4
  • Customizable
    Yes
  • Last Update
    Tue Jan 16 2024
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