Negotiation Skill Overview

Welcome to the Negotiation Skill page. You can use this skill
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    Category: Professional Skills

Description

Negotiation is a critical skill that involves reaching an agreement through discussion. It requires a blend of communication, emotional intelligence, strategic thinking, and interpersonal skills. The process often starts with preparation, understanding the context, and identifying your goals. During negotiation, effective communicators use active listening, manage their emotions, read non-verbal cues, and build rapport with their counterparts. Advanced negotiators can adapt their strategies in real-time, influence others subtly, and leverage power dynamics to achieve desired outcomes. Mastering negotiation skills can lead to successful business deals, conflict resolution, and improved relationships both professionally and personally.

Expected Behaviors

  • Fundamental Awareness

    At the fundamental awareness level, individuals understand what negotiation is and recognize its importance. They are aware of basic negotiation strategies and understand that effective communication plays a crucial role in successful negotiations.

  • Novice

    Novices can prepare for a negotiation and apply basic strategies. They communicate effectively during negotiations and are able to identify and manage their emotions. Novices also understand the role of power in negotiations.

  • Intermediate

    At the intermediate level, individuals can apply different negotiation strategies based on the context. They are skilled at managing complex emotions and using active listening skills. Intermediates can identify non-verbal cues, build rapport with their counterpart, and understand how to leverage power dynamics.

  • Advanced

    Advanced negotiators can adapt their strategies in real-time and manage both their own and others' emotions effectively. They are adept at reading and responding to non-verbal cues, building and maintaining trust, influencing their counterparts, and leveraging power dynamics to achieve desired outcomes.

  • Expert

    Experts have mastered various negotiation strategies and know when to use each one. They can control their emotions under high-stress situations, read subtle non-verbal cues, maintain trust in difficult negotiations, influence counterparts subtly and effectively, and use power dynamics strategically and ethically.

Micro Skills

Recognizing negotiation as a process

Identifying the key elements of negotiation

Understanding the difference between distributive and integrative negotiations

Identifying the need for research before negotiation

Understanding the role of goal setting in negotiation

Recognizing the importance of understanding the other party's interests

Understanding the concept of 'win-win' negotiation

Recognizing the use of concessions in negotiation

Identifying the role of persuasion in negotiation

Understanding the importance of clear communication

Recognizing the role of active listening

Identifying non-verbal communication cues

Understanding the importance of clear objectives

Setting SMART objectives

Gathering information about the counterpart

Analyzing the gathered information

Identifying external factors

Recognizing internal factors

Choosing appropriate negotiation strategy

Preparing for different scenarios

Understanding the concept of distributive bargaining

Implementing distributive bargaining tactics

Understanding the concept of integrative bargaining

Implementing integrative bargaining tactics

Recognizing the nature of the negotiation

Adapting the strategy based on the situation

Articulating ideas effectively

Using persuasive communication

Paying full attention to the speaker

Understanding the message

Providing feedback

Reacting to the message

Showing respect for the counterpart

Managing conflicts constructively

Understanding the role of emotions in negotiation

Monitoring own emotional state

Regulating own emotions

Using emotions strategically

Reading emotional cues

Empathizing with the counterpart

Managing the counterpart's emotions

Using the counterpart's emotions strategically

Understanding different types of power

Assessing own sources of power

Recognizing the effects of power imbalance

Using power responsibly

Assessing the counterpart's sources of power

Navigating power dynamics

Understanding the issue at hand

Researching the background

Assessing the environment

Understanding different negotiation strategies

Matching strategy to context

Planning the negotiation process

Executing the plan

Reflecting on the negotiation outcome

Getting feedback from others

Recognizing when a strategy is not working

Switching to a different strategy smoothly

Balancing assertiveness and cooperation

Using creative problem-solving techniques

Identifying personal emotional triggers

Practicing self-regulation techniques

Recognizing emotional states of others

Using empathy to manage emotions of others

Understanding body language

Interpreting facial expressions

Responding to tone of voice

Adjusting own non-verbal communication

Demonstrating reliability through actions

Communicating openly and honestly

Showing respect for the other party's interests

Maintaining consistency between words and actions

Understanding the counterpart's motivations

Using persuasive communication techniques

Building a compelling case for your position

Leveraging relationships and alliances

Identifying sources of power in the negotiation

Using power tactfully and ethically

Balancing power to avoid domination or submission

Turning perceived weaknesses into strengths

Understanding the nuances of different negotiation strategies

Applying appropriate negotiation strategy based on context

Switching between negotiation strategies as needed

Evaluating the effectiveness of a chosen strategy

Recognizing personal emotional triggers

Maintaining composure under pressure

Reframing negative emotions into positive ones

Identifying subtle changes in body language

Interpreting tone of voice and speech patterns

Responding to non-verbal cues in a non-threatening manner

Using non-verbal communication to influence the negotiation

Communicating transparently

Demonstrating consistency in words and actions

Addressing issues directly and honestly

Rebuilding trust after a breach

Understanding the counterpart's motivations and fears

Building rapport and leveraging it for influence

Balancing assertiveness and empathy

Recognizing power imbalances in a negotiation

Leveraging personal power sources

Negotiating ethically despite power advantages

Empowering weaker parties in a negotiation

Tech Experts

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StackFactor Team
We pride ourselves on utilizing a team of seasoned experts who diligently curate roles, skills, and learning paths by harnessing the power of artificial intelligence and conducting extensive research. Our cutting-edge approach ensures that we not only identify the most relevant opportunities for growth and development but also tailor them to the unique needs and aspirations of each individual. This synergy between human expertise and advanced technology allows us to deliver an exceptional, personalized experience that empowers everybody to thrive in their professional journeys.
  • Expert
    3 years work experience
  • Achievement Ownership
    Yes
  • Micro-skills
    103
  • Roles requiring skill
    7
  • Customizable
    Yes
  • Last Update
    Mon Jun 03 2024
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